Last updated: June 1, 2023

1. Introduction

At Mobile Recharge AE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile recharge services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you register for an account, make a recharge, contact us, or otherwise interact with our website. This information may include:

• Name
• Email address
• Phone number
• Payment information
• Account credentials

Automatic Information: When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of your visit
• Pages you viewed

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your recharge transactions
• Sending you service-related notifications
• Responding to your inquiries and customer support requests
• Improving our website and services
• Preventing fraudulent activities
• Sending marketing communications (with your consent)
• Complying with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing and data analysis.
• Mobile Operators: To process your recharge requests.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and obtain a copy of your data
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to processing of your information
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, please contact us using the details provided below.

7. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that enable us to remember your preferences and analyze usage patterns.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: +971 52 123 4567

Address: P.O. Box 12345, Dubai, United Arab Emirates